Returns & Exchanges
What is your return policy?
Returns are accepted 30 days from the date of delivery. ALL orders are subject to return shipping paid for by buyer.
Exceptions to our policy are the following:
- Designer Settings and Designer Wedding Bands such as Simon G.
- Diamond Eternity Bands smaller than 5 or larger than 7 in size.
- Any special order either made custom or ordered specifically for the customer.
These items are not eligible for return under our 30 days return policy.
*When making a purchase over $10,000.00, please contact us prior to ordering to ensure that your item is in stock.*
Where to return to?
You will need to call or email us to get an RA# for your return or exchange. Any package sent to us without an RA# on the outside or on the label information will be refused.
Please send your return or exchange to:
Busy Bee J. Co.
501 Park Blvd
Massapequa Park NY 11762
Please allow 7 business days to process your return as it will go through our quality control process before a refund can be issued.
Returns on Watches:
We accept returns for a full refund within 30 days of the customer receiving the item. The watch must be in its original condition when sold and must accompany all boxes, paperwork and accessories etc. and cannot have been worn or sized.
Returns on Preowned Watches:
We accept returns for a full refund within 7 days of the customer receiving the item. The watch must be in its original condition when sold and must accompany all boxes, paperwork and accessories etc. and cannot have been worn or sized.
