30-DAY EXCHANGE
What is your return policy?
Returns are accepted 30 days from the date of delivery. Exceptions to our policy are the following: Designer Settings and Designer Wedding Bands such as Simon G. Diamond Eternity Bands smaller than 5 or larger than 7 in size. Any special order either made custom or ordered specifically for the customer. These items are not eligible for return under our 30 days return policy.
Returns on Watches:
We accept returns for a full refund within 30 days of the customer receiving the item. The watch must be in its original condition when sold and must accompany all boxes, paperwork and accessories etc. and cannot have been worn or sized.
Returns on Preowned watches:
We accept returns for a full refund within 7 days of the customer receiving the item. The watch must be in its original condition when sold and must accompany all boxes, paperwork and accessories etc. and cannot have been worn or sized.